Privacy Policy

1. Introduction

At Event Crew Pro (“we”, “us”, or “our”), your privacy is a priority. This Privacy Policy explains how we collect, use, and protect personal data—especially your mobile phone number—when you create an account and interact with our services, including SMS communications.

2. Information We Collect

When you use our services, we collect:

  • Account Information: Your name, email address, and mobile phone number when you register on www.eventcrewpro.com

  • Preferences: Your selections in your user profile, such as opting in to be scheduled for events and to receive SMS alerts

  • Usage Data: Technical data such as IP address, browser type, and usage activity

3. How We Use Your Information

  • SMS Notifications: If you opt in, we use your mobile number to send SMS alerts about your scheduled events and updates related to your work.

  • Service Delivery: To support core features such as shift notifications and crew scheduling

  • Legal Compliance: To meet industry regulations and carrier policies for message delivery

4. How Users Opt In

To receive SMS alerts from Event Crew Pro:

  • You must create an account on our website

  • In your profile settings, you must check a box to opt in to receive event-related SMS notifications

  • After opting in, you will receive a confirmation SMS asking you to reply “YES”

  • Only after replying “YES” will you begin receiving alerts

Note: Users cannot opt in by texting us first. Opt-in is only available via your profile at www.eventcrewpro.com.

5. How to Opt Out

You may opt out at any time by:

After opting out, you will receive one final SMS confirming that alerts have been disabled.

6. Data Sharing

We do not share or sell your mobile number or personal data with third parties or affiliates for marketing or promotional purposes.
We may share information with:

  • Service providers who assist us in delivering SMS messages and maintaining our platform

  • Authorities if required by law or to protect our legal rights

7. Data Security & Retention

We implement industry-standard safeguards to protect your information. Your data is retained only as long as needed to fulfill our services and meet legal obligations.

8. Your Rights

You have the right to access, correct, or delete your data. You may also request to restrict or object to how we process your information.
For any inquiries, email us at privacy@eventcrewpro.com.

9. Children’s Privacy

Our services are not directed at children under 13. If we learn that we have collected data from a child under 13, we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

11. Contact Us

Event Crew Pro
Email: privacy@eventcrewpro.com
Website: www.eventcrewpro.com

Last Updated: July 12, 2025